LEGAL & PRIVACY

Privacy Policy

Last Updated: October 2026 • PaintKraft Home Painting Services, Bangalore

At PaintKraft, we value your trust and are committed to safeguarding your personal information. This Privacy Policy details how we collect, use, store, and protect your information when you visit our website (paintkraft.in) or book painting and waterproofing services with us in Bangalore.

1. Information We Collect

When you contact us, book an inspection, or use our website, we may collect the following details:

  • Contact Information: Your full name, mobile number, email address, and service address or apartment name in Bengaluru.
  • Project Scope & Preferences: Property type (villa, apartment, independent home, commercial space), required services (interior/exterior painting, waterproofing, designer textures, express painting), approximate area, and preferred inspection dates.
  • Form Inquiries: Details submitted through on-page consultation forms and secure embedded consultation forms (including forms powered by our service partner at workspace.iugale.com).
  • Technical & Analytical Data: IP address, browser type, device information, operating system, pages viewed, and campaign tracking parameters (such as UTM source/medium/campaign, Google Click ID - gclid, and Meta Click ID - fbclid) to monitor site performance and advertising attribution.

2. How We Use Your Information

We use your information exclusively for legitimate business and service delivery purposes:

  • Arranging free on-site inspections, laser measurements, and detailed wall health assessments across Bangalore.
  • Preparing transparent, itemized estimates and quotations with genuine brand options.
  • Deploying trained painting crews, assigning dedicated project managers, and coordinating schedules.
  • Providing colour consultation, shade cards, and project progress updates.
  • Facilitating post-handover support, feedback, and manufacturer paint warranty documentation.
  • Maintaining website security and preventing fraudulent inquiries.

3. Form Submissions & Embedded Services

To provide a seamless booking experience, our website integrates consultation forms hosted on our secure CRM workspace (workspace.iugale.com). All form submissions are transmitted using SSL encryption directly to our customer relationship management system so our paint advisors can assist you promptly.

4. Cookies & Tracking Technologies

We use cookies and analytical tools (such as Google Analytics and Google Tag Manager) to understand site performance and visitor trends:

  • Essential Cookies: Required for fundamental site operations, responsive navigation, and form state retention.
  • Performance & Analytics: Help us analyse aggregated traffic patterns, page load times, and user journeys to continuously improve our services.
  • Marketing Attribution: Allow us to measure the effectiveness of our search and social media advertisements without selling individual customer data to third-party data brokers.

You can choose to disable cookies through your browser settings, though certain interactive features on our site may not function optimally as a result.

5. Data Sharing & Disclosure

We never sell, rent, or trade your personal data. Your information is only shared under strictly controlled circumstances:

  • Service Personnel: PaintKraft site supervisors and crew leads assigned to execute your painting work in Bengaluru.
  • Technology Partners: Trusted infrastructure and software providers (cloud hosting, CRM management, communication APIs) bound by strict confidentiality obligations.
  • Legal Compliance: Where required by applicable Indian laws, judicial orders, or governmental authorities.

6. Data Security & Retention

We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information against unauthorised access, alteration, or disclosure. Customer project records and invoices are maintained for as long as necessary to honour workmanship guarantees and paint manufacturer warranties.

7. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to your contact details, or ask for the removal of your contact details from our promotional records. You can opt out of non-essential communications at any time by contacting us via email or WhatsApp.

8. Contact Our Team

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us: